Last Revised: July 16, 2025
At Valliani Jewelers, we strive to provide you with exceptional service for a seamless shopping experience.
We offer multiple shipping options to meet your needs:
Standard Shipping:
Delivery Time: 5-7 business days.
Expedited Shipping:
Delivery Time: 2-3 business days.
Free shipping across United States
Orders are processed Monday through Friday. Orders placed after 4 PM on Friday, or on weekends and holidays, will be processed on the next business day.
Once your order is shipped, you will receive a confirmation email with tracking details, allowing you to monitor your package until it arrives.
To ensure secure delivery, all orders require a customer signature upon receipt.
We ship only to street addresses and cannot deliver to P.O. Boxes or APO/FPO addresses. Please provide a valid street address to avoid any delays.
Currently, Valliani Jewelers ships exclusively within the United States. We are working to expand our shipping services to international destinations soon.
Handling time refers to the preparation period for shipment. Orders are typically processed within 1-5 business days, provided items are in stock and payment verification is complete.
If you experience delivery issues, such as delays or lost packages, please contact our customer service team immediately. We will coordinate with the carrier to resolve the matter promptly. For concerns regarding product discrepancies, such as size or other expectations, we offer adjustments based on the specific circumstances.
For questions or concerns regarding shipping and handling, please reach out to us:
Email: orders@vallianijewelers.com
Phone: 1-844-OVANI-104
Address: 302 Great Mall Drive, Milpitas, CA 95035, USA
Thank you for choosing Valliani Jewelers. We value your business and are dedicated to providing you with exceptional service.